We were called by the owner and he was out the next day to give us an estimate and talk about options. The quotation we received was not only the most comprehensive but also the fairest in that we weren’t sold anything we didn’t need.
Compared to other estimators that came out from 8 different companies, the representative from DVAC actually knew what he was talking about. I had one estimator from a competing HVAC firm tell me I need a new panel when we had an open 220 V breaker for the AC to plug right into. Another estimator told me that I need to the chimney liner. Yet another estimator told me that I couldn’t place the AC unit where I wanted to and instead would have to put it under my daughter’s bedroom window 150′ away from the furnace. None of these guys actually did anything other than look at their price list while explaining the non-existent value of their BS service.
David from DVAC actually looked at all the vents, calculated air flow, went into the crawl space to look at duct work, evaluated the thermostat, opened up existing equipment to evaluate it and then took 45 minutes to explain the math he was doing and the physics of a heat pump to me.
In the end, we feel like they took the time to really understand what we were trying to do and never rushed us. They also ended up installing a better system than anyone else quoted for thousands less.
When it came to Installation Austin, David, and their team were professional, clean, quick and exactly what we were looking for. The AMS electricians they partner with were also professional, kind, and did really clean work.
5 out of 5, would recommend to anyone and will never use another HVAC firm.
